Couch showed up and I was impressed with the quality and comfort, would use Hydeline again.
I am very pleased. The quality is outstanding. Great craftsmanship. The sofa is extremely comfortable to my back and derrière. Customer service was on point. I worked with Jasmine, she sent me samples and answered all my questions. When I made follow up calls all the customer service people were very helpful. I would definitely recommend Hydeline to all my friends.
Love the design and quality of this chair. Is the perfect size to add some elegance to my home office.
Thus far, after almost two weeks, we are very happy with our Maya leather motion sofa. The cognac color is perfect and the power motion very satisfying, although we wish the controls were closer to the front or a remote was available. (Old folks with arthritis reaching back for the controls took some getting used to lol). Love the power options and the USB charger.
It is exactly what I envisioned and am so happy with it. I really like that the seat cushions are the same size and shape because everyone usually sits on the same side and I can move the cushions so they get even wear. I wish the back cushions came off too but that is not such a big deal. The seating is firm. The leather is so much nicer than my older leather sofa. The legs are screwed into place so they don’t rotate.
It took a long time to get my Raymond sofa and recliner but the wait was well worth it. The leather is great quality and both the chair and sofa are top quality! I'm so glad I took a chance and made this purchase.
I really love my new two loveseats. I have a small home and they fit perfect, look gorgeous & very comfortable.
I would first like to say Johanna is a most excellent representative for your company. She had to answer my inquires for six months before I placed my order. Always patient, professional and informative.
I can’t tell you how much I love my new Laguna Navy Blue sofa, two arm chairs and two ottomans. The leather is so luxurious. So very comfortable to sit on. Not too big and not too small. As Baby Bear says, “Just right🤗”. Everyone who comes into my home compliments me on these pieces!
This is the first time buying furniture online and we were nervous but are very satisfied. Jazmin was fantastic through the entire process. Not only is the set beautiful but very comfortable. Delivery crew was polite, placed pieces where we wanted them, and were very organized/efficient.
I was really skeptical ordering online sight unseen, however, this experience has been terrific. We ordered the sofa, chair and ottoman, and could not be happier. This furniture is made really well. It is so comfortable and a pleasure to sit, lay down and just relax. The support is really the best we have had. True contemporary styling with a touch of traditional and modern. The customer service was wonderful too. They called and told us when the items were finished. Had us call and schedule the delivery at our convenience. I cannot say enough good things about the product and service. Thank you.
Loving our Oxford sofa & loveseat. Quality leather that does not scratch easily. Well constructed, very comfortable. Bottom & back cushions nice and firm with a little give. Would prefer back cushions extended all the way down, vs. stopping a little below the top of the seat cushions. Seat cushions are deeper than our old ones, so adding a pillow behind you helps you sit up better, vs. reclining a little when sitting down.
Ok, full disclosure, I sent back the sofa and chair that I purchased. Not because the comfort wasn’t as advertised, because it was. And not because the quality of the product was sub par, because it was very well built - impressively so. And it wasn’t due to poor customer service, because I have not dealt with company reps that were more helpful and patient than these folks in a LONG time. I returned simply because the swatch I was sent from Amazon for the same sofa was different from the sofa I bought on clearance from the company direct. Hydeline accepted full responsibility for the mismatch even though it was Amazon’s error. But even if I simply did not want the furniture, no questions asked, they send the shipping company to collect it as is. No packaging it back up. And the shipping company they used has the same high standard of customer service as Hydeline. I will certainly order from them again! I recommend them without hesitation.
This Sofa is so amazing its sinful! Five stars all the way. However the white glove delivery was terrible!! They screwed up the order which I had to straighten out over the phone with them and hydeline. Then they dropped four boxes in my livingroom and left. They did not set up the sofa let alone unpack the pieces. Nor did they remove the packaging. One star to the delivery company!!
The sofa & love seat I purchased I am very satisfied with. They are of good quality and very comfortable. Ordering & shipping was far beyond my expectations regarding ease and speed. The only thing I would change is that the cushions could be deeper (front to back.) Other than this, I feel I made a better selection and got a superior product to what I could have purchased a similar product for, in a local showroom.
It's a beautiful set of furniture. The leather is soft and the pieces appears to be well made. Delivery on our end was an absolute nightmare but we are very happy with our purchase (at this time.)
We are thrilled with our Concord loveseat and ottoman. They a supportive and very comfortable and go perfectly with our decor. Well made, these additions to our living room will offer us many years of tasteful but durable service.
In addition, Hydeline's service is next to none. A special thanks to Jaszmin.
I received my 2 beautiful sofa's today. The quality and craftsmanship are top notch! The details are very defined and the softness of the leather and the sofa is excellent! By far the most beautiful set that I have owned, hands down.
We love our livingroom set! ...and Johanna was the best representative. She kept us up to date during the process.
Great quality, looks, and comfort. Could not be happier with my purchase. Can’t wait to receive the custom order recliner.
When doing my research, I was a bit skeptical purchasing furniture online. After days of research and doubt, I took the risk. I made a phone call to ask questions, order, and gauge the customer support. I spoke with Jaszmin and it was wonderful. She answered all my questions and guaranteed full satisfaction. The entire purchasing process was outstanding. Jaszmin kept me updated throughout the whole process. Upon being delivered, I still had a slight doubt on what I had purchased. Once delivered and set up, it was AMAZING! The quality and workmanship on these couches and love seat were outstanding. This furniture is top quality and could not have chosen anything better. They are beautiful, solid, and very impressive. I whole-heartedly recommend purchasing furniture from Hydeline, they are top notch!!
I shopped for my next set of furniture for six months. Searching leather couches, leather sofa. And leather living room sets for about a casual hour every evening. I shopped sites that start and end with WR, CS, FR, CE, and Hydeline. I studied the descriptions, specifications, measurements and materials for each set I considered. I of course compared styles, prices and the amount of seating I could get for the money. I considered durability of construction and style along with the pricing to come up with a value per dollar scenario. Hydeline was way out in front when it came to this ratio. Towards my purchase date, I compared delivery options and de used I wanted the white glove delivery for about $100 more. My living room set came to me clean, out of the box, and arranged ac riding to my specifications. I did not have to dispose of any packing materials. The subcontractors were courteous and business like. Somewhere in the process a company representative, Johanna called. She also was friendly and professional about confirming my order before she ran the payment. My shopping experience with Hydeline was delightful from start to finish.