Couch showed up and I was impressed with the quality and comfort, would use Hydeline again.
Great quality, looks, and comfort. Could not be happier with my purchase. Can’t wait to receive the custom order recliner.
Really love the sofa. High quality and looks great. Everything was as described. They were able to accommodate evening delivery and the customer service rep Johanna was there every step of the way to help me answer my questions and contact the delivery service. Thank you!
White glove delivery was nice to have for this large set. Matched well my expectations and is firm but comfortable like I hoped. Not sitting in it prior to purchase was my only concern. The quality, workmanship and materials seems very good and I feel this is a very good value.
I love the design - I love the color of the cognac leather - I loved the ease of online ordering - I love the size and comfort of the sofa/loveseat... however, I'm very disappointed in the way the leather on the sofa cushions has stretched. For new, high quality leather furniture it looks sat-out and sloppy.
Update: Cheers to the customer service at Hydeline USA. After writing my previous review the team reached out immediately with a solution. Replacement cushions with a thicker density were sent. This was exactly what I was looking for...so pleased with the look and the firmness it gives my sofa. Reflecting on the total process of ordering online with Hydeline, I would definitely do again and recommend them to my family and friends.
I am sorry to hear this. Please contact the office and I will be happy to correct your concern