I was really skeptical ordering online sight unseen, however, this experience has been terrific. We ordered the sofa, chair and ottoman, and could not be happier. This furniture is made really well. It is so comfortable and a pleasure to sit, lay down and just relax. The support is really the best we have had. True contemporary styling with a touch of traditional and modern. The customer service was wonderful too. They called and told us when the items were finished. Had us call and schedule the delivery at our convenience. I cannot say enough good things about the product and service. Thank you.