Now you can save even more on our Steel Blue Ashby Leather Sofas with our Group Savings when you purchase more than one item! See below for our Group Savings discounts:
Buy 2 items Save $100
Buy 3 items Save $200
Buy 4 items save $300
Buy 5+ items save $400
Discounts are automatically applied to your cart!
I ordered and paid for Ashby steel blue sofa and chair on 12/15/21. I wanted to purchase ottoman also, but it was/is out of stock. Made appointment with their Metropolitan service on 12/18 to deliver on 1/3/22. I chose the Hydeline sofa and chair over a set from local store based on the unique steel blue color, price and reviews I read online about great quality and Hydeline customer service. I am sorry to say that my customer service experience was not good as expected with Hydeline or their Metropoilitan delivery service. I happened to check my tracking online on 12/30 and discovered my 1/3 delivery appointment was cancelled with zero notice to me. I contacted Metropolitan and Hydeline on 12/30 and no one was able to explain why the appointment was cancelled, where my furniture was or when it might be delivered. Person I spoke with at Metropoilitan on 12/30 was rude and unhelpful. I was promised a call back with answers on 12/30 by Hydeline rep but that never happened. Long story made short, after several calls to Metropolitan and emails to Hydeline, I had to take over process of tracking down my furniture myself by calling Metropolitan several times. I did speak with a more helpful gentleman named Joon at Metropolitan on 1/3. I was ready to pull the plug on the whole transaction and buy locally, as I could get no answers until 1/4/22. Turned out the furniture finally delivered on 1/6/22. Delivering 3 days late was no big deal, but not being able to get answers for a several days was very frustrating. I received no contact from anyone at Hydeline until evening of 1/4. I was finally contacted by Alissa with Hydeline on 1/4 after delivery appointment for 1/6 was made. Alissa was apologetic and made the situation better. I have had the sofa and chair for 6 days now and like them very much so far. Seating on the sofa and chair is comfortable but firm so far, but I expect that seating will soften up in time. The steel blue color is actually a bit darker in the merchandise I received than shown via website pictures. I am replacing a navy color leather sofa and chair, so I actually like that the blue shade is a bit darker. Overall, I am pleased with the Ashby Sofa and Chair after almost a week of use (wish I had been able to get the ottoman). If not for customer service issues, this review would have been 5 stars. If not for Alissa with Hydeline and Joon with Metropolitan, rating would have been much lower.
I was a little scared of buying a sofa online and unseen, especially in blue! But the couch is fantastic, and the picture is truly the color. The leather is soft; the cushions are soft but firm. Delivery was quick, especially when others are taking months, and they were great about coordination. I'm really pleased and love our new sofa.
The color was exactly as shown and we were very pleased. The quality, comfort and styling is absolutely amazing. i was nervous to purchase online sight unseen but we are so glad we did. No regrets. Very happy customers.