My stitching has come out of my love seat and I sent in pictures and customer service has not acknowledged my email. I love this furniture but my stitching shouldn't be coming out within 30 days of receiving it!
It would be impossible for me to be any happier with my new furniture. It is gorgeous, well made, and comfortable. At first blush it seems to be expensive, but this is a case of "you get what you pay for". I shopped for a long time in brick and mortar stores, sat on a lot of sofas and chairs, and the less expensive ones seemed like they would not last more than a year or so. Anything that struck my fancy was much more expensive. Also, the customer service is very good. All my questions were answered quickly and politely.
We purchase 2 Oxford sofas for our living room. We love them!
Loving our Oxford sofa & loveseat. Quality leather that does not scratch easily. Well constructed, very comfortable. Bottom & back cushions nice and firm with a little give. Would prefer back cushions extended all the way down, vs. stopping a little below the top of the seat cushions. Seat cushions are deeper than our old ones, so adding a pillow behind you helps you sit up better, vs. reclining a little when sitting down.
I purchased the oxford sofa, chair and ottoman . I have waited several weeks before giving it a review. I wanted to see how it felt over time. Upon receiving the furniture I was very impressed on the style and comfort of the set. It is truly unique. I haven't seen this style very often. The furniture is more compact and fits my room. I'm sure it can withstand our family lifestyle for many years to come. It is a very different color gray. Some people think its more brown some think it looks more green. I really like it. So far so good.